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City Clerk

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1. What are the requirements to qualify as a candidate for a local election?
2. Where can I view City Council agendas?
3. How can I serve on a council appointed committee?

City Manager

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1. How can I speak to the City Manager?
2. What are the responsibilities of the Soledad City Manager?

Community and Economic Development Department

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1. Do I need a permit?
2. How do I file a complaint?
3. What kind of financial assistance can the city provide?

Finance Department

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1. How do I request new utility services?
2. How do I discontinue my utility services?
3. How do I change my billing address with the City?
4. Can I change my garbage can sizes?
5. Can I pay my utility bill online?
6. Do I need a business license?
7. Why did my utility bill increase?

Fire Department

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1. How often should I change the battery in my smoke detector?
2. How often should I change the battery in my smoke detector?
3. When is the Fire Department staff on duty?

Fire Department | 2-1-1

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1. What is 2-1-1?
2. How do I use 2-1-1?
3. How much does it cost to call 2-1-1?
4. What is 2-1-1 used for?
5. Who runs 2-1-1?
6. Who answers the 2-1-1 calls?
7. Who pays for 2-1-1?
8. Can I use 2-1-1 wherever I go?
9. What if I don’t speak English?
10. What if I am hearing impaired?
11. When did 2-1-1 phone service become available in Monterey County?
12. How much does it cost to run 2-1-1 in Monterey County?
13. What if someone calls that is in crisis?
14. Can I call 2-1-1 any time?
15. What can I expect when I call 2-1-1?
16. Why does the operator ask me questions about who I am?
17. Why is there a rainbow stripe on the 2-1-1 publicity material?

Fire Department | Safely Surrendered Baby Law

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1. Where are Safe Haven sites in Soledad?
2. What is the Safely Surrendered Baby Law?
3. How does it work?
4. Can only a parent bring in the baby?
5. Does the parent have to call before bringing in the baby?
6. What information needs must be given to the individuals accepting the infant?
7. What happens to the baby?
8. What happens to the parent?
9. What happens if a parent wants the baby back?
10. Why is California doing this?

Fire Department | Smoke Detectors

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1. Why smoke detectors and not heat detectors?
2. How many smoke detectors should I have?
3. Where is the proper location for smoke detectors?
4. How are smoke detectors powered?
5. Who should install my smoke detector?
6. How do I test my smoke detector?

Human Resources

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1. Where can I submit my employment application?
2. I recently submitted an application and want to know the status. Will someone call me personally?
3. Do I have to submit a hard copy application for a job posting?

Police Department

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1. Can I obtain a copy of my arrest report?
2. Do police officers serve civil subpoenas or court orders?
3. How can I find out if someone has been arrested?
4. Do police officers serve civil subpoenas or court orders such as small claims against persons, evictions notices or marriage dissolution type of court documents?
5. Can parking violation citations be paid at the police department?
6. How can I obtain a copy of a police report?
7. Can I file a police report over the telephone or does an officer need to come to my house?
8. When is the Soledad Police Department open?
9. I was told I need a police “case number.” How do I get one?
10. How do I get a case number for something I’ve already reported?
11. How can I find out when I’m supposed to be in Court?
12. Do I need a bicycle license? How do I get one?
13. I lost my copy of a “fix-it” ticket/citation. How do I get a duplicate?
14. My car got towed. How can I find out where it is?
15. How can I get a restraining order?
16. How can I tell if my restraining order is still valid?
17. My (ex) husband/wife violated a restraining order, but wasn’t arrested. How come?
18. Can parking violation citations be paid at the police department?
19. When is the Soledad Police Department open?
20. How do I get a case number for something I’ve already reported?

Police Department | Investigations

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1. What happens to my case now that I have made a police report?
2. I am the victim of a robbery, will an investigating officer contact me?
3. All my personal identification and credit cards were taken, what do I do?
4. My car / home was broken into and my wallet was stolen. What actions should I take?
5. My property has been recovered, how do I get it released?
6. What can I do to prevent incidents of sexual abuse?
7. What can I do to prevent or intervene in instances of suspected child abuse, sexual exploitation or severe neglect?
8. What should I do if I am a victim of check fraud?
9. What should I do if I am a victim of credit card / ATM fraud?
10. What do I do if my mail has been stolen?
11. Should I call the police if I see something “suspicious” or ”unusual” in my neighborhood?
12. How do I find out what the status of my case is?
13. I reported a crime, but the person who did it was never charged. Why?
14. I am the victim of a robbery, will an investigating officer contact me?

Police Department | Property / Evidence

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1. The police arrested the person who stole my property. When can I get my property back?
2. During a domestic disturbance, police officers claimed my firearms. When can I get my guns back?
3. Does the PD have a Lost and Found?
4. How do I register a gun?

Public Works Department

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1. A streetlight has been out on my street for two months. Why hasn’t the City repaired it yet?
2. Who can I call to report a pothole?
3. Can anything be done to prevent potholes?
4. Do some roads have more potholes than others?
5. Can the City trim my tree for me?

Public Works Department | Engineering Services

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1. Where can I get a Plan Holder's List?
2. Where can I find open bids?
3. Do I need a permit?
4. Do I need an architect to draw the plans?
5. How many sets of plans and calculations do I need?
6. What are the current adopted codes?
7. What defines a swimming pool? A spa?
8. How deep does a gas pipe or an electric line have to be buried?
9. Are there web sites where I can find more information?

Public Works Department | Parks & Recreation

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1. How do I reserve a park?
2. Are there fees for reserving a park?

Contact the City of Soledad
248 Main St.
P.O. Box 156
Soledad, CA 93960
Ph: (831) 223-5000
Fx: (831) 678-3965
Email: info@cityofsoledad.com
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